Mastering the sales process

About Course

Many Bookkeepers struggle with sales, fearing they will come across as pushy. But mastering the sales process isn’t about pressure – it is about guiding potential clients through a clear, structured decision-making journey.

This course will teach you practical, proven techniques to attract, qualify, and convert leads into long-term clients. You will learn how to:

  • Conduct effective discovery calls that highlight your value.
  • Handle objections with confidence and ease.
  • Present pricing professionally without second-guessing yourself.
  • Use proposals and engagement letters to set expectations.
  • Follow up in a way that nurtures leads instead of scaring them off.

By the end of this course, you will have a repeatable system for attracting and securing high-quality bookkeeping clients – without feeling like a salesperson.

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What Will You Learn?

  • Confidently handle leads and convert them into loyal clients.
  • Structure discovery calls that build trust and uncover client needs.
  • Overcome objections and discuss pricing without hesitation.
  • Follow up with leads professionally—without feeling pushy.
  • Onboard new clients smoothly and set clear expectations.
  • Nurture potential clients to keep your pipeline full.

Course Content

Attracting and qualifying leads

  • Intro video
    00:00
  • Understanding the sales process for Bookkeepers
  • Identifying your ideal client
  • How to respond to enquiries efficiently
  • Lead qualification: knowing who is a good fit

Running discovery calls and presenting your services

Closing, onboarding, and nurturing leads

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